1. Purpose
These Terms of Use govern access to and use of the Helix application (the "Application"), published by [TO BE COMPLETED: company name, company number, address, contact]. By creating an account or using the Application, you accept these Terms.
2. Educational optimisation scope
Helix is an information, education and wellness-tracking tool. It is not a medical device, nor a diagnostic, medical advice or treatment service.
- Scores, protocols, indicative doses, biomarker analyses, "biological age", trends and contraindications are provided for educational purposes ("Learn" tab) and on a general basis. They complement the advice of a healthcare professional.
- Consult a doctor or pharmacist before starting, changing or stopping any supplement, medication or practice, especially in case of an existing condition, ongoing treatment, pregnancy or breastfeeding.
- The personal correlations displayed are observational (an observed trend, not proof of cause and effect).
- Health decisions remain those of the user and their healthcare professional. The publisher acts as an educational tool provider and does not substitute for medical care.
3. Eligibility
You must be 18 years of age or older and have the legal capacity to contract.
4. Account
You are responsible for the confidentiality of your credentials and for the activity on your account. Accurate information is required. One account per person.
5. Acceptable use
It is prohibited to: post illegal, hateful, defamatory or dangerous content (manifestly risky protocols, incitement to dangerous practices), harass others, impersonate someone, spam, run unsolicited advertising, mass-extract data (scraping), circumvent security or payment mechanisms, or promote the sale of regulated/illicit substances. Moderation and suspension may apply in case of breach.
6. User content
You retain ownership of your content. You grant the publisher a limited, non-exclusive licence, solely for the purpose of operating the Application (storage, display to the recipients you choose according to your visibility settings). You are solely responsible for what you publish and warrant that you have the right to do so.
7. Community
Helix is a niche, anti-toxicity network: no industrial dopamine, no harassment. The community rules apply; the publisher may remove content or suspend an account in case of abuse.
8. "Founder" offer and in-app purchases
- The Founder offer (one-time purchase and/or subscription) unlocks lifetime premium access and supports server costs.
- Purchases are made and billed through the App Store / Google Play. Management, renewal, refunds and cancellation are governed by those platforms' terms. The publisher processes no banking data.
- Founder status is verified server-side via the payment provider (RevenueCat).
9. Intellectual property
The Application, its trademark, design, algorithms and knowledge base are protected. No rights are transferred beyond personal use of the Application.
10. Availability and changes
The Application is provided "as is". The publisher may change, suspend or discontinue all or part of the service, and amend these Terms (with notice in case of a substantial change).
11. Scope of liability
Within the limits permitted by law, the publisher's liability covers the proper operation of the educational tool. Health decisions made using the Application are those of the user and their healthcare professional (see section 2). The Application is provided without warranty of fitness for medical use.
12. Termination
You may delete your account at any time (Settings). The publisher may suspend or close an account in case of breach of these Terms.
13. Personal data
The processing of your data is described in the Privacy Policy.
14. Governing law and disputes
These Terms are governed by French law. Failing amicable resolution, the courts of [TO BE COMPLETED: jurisdiction] shall have jurisdiction. Consumer mediation: [TO BE COMPLETED].
15. Contact
[TO BE COMPLETED: contact e-mail]. DPO: dpo@helix-health.app.